Sunday, November 12, 2017

AMAZON.COM DOES NOT ANSWER






11/12/17
AMAZON: I NEED MY HOTSMART PLATES BACK
First of all, why I’m doing this public? Ans: I’m outraged at the way I’ve been treated by Amazon.com of course, but mostly, I’m trying to rescue my property, my inventory of HotSmart Plates   Thank God other selling and fulfillment platforms are surging. Amazon has blocked me out of not only my selling account but also my buying account. Is that legal? (I sell to everybody but you? And I don’t have to give you any explanation about your >$33k ($33,000) worth of inventory?”)  I need testimony that I have been trying to get in touch with Amazon to get my property back. Will you please RT?  

http://bit.ly/hotsmart
 

The last time I checked my inventory was “stranded” and I was supposed to fix that. The term “stranded” for them (Amazon) apparently means that it is not linked to any listing, yeah but they unlisted it. Make a decision and restore my selling “privileges” or give me back my bleeping inventory, ok? The seller performance team stinks, I repeat stinks, even if I had to sell out of the trunk of my car you SOBs stink. 



I believe they are corrupt and are protecting other products/interests  but I can’t prove it (We disrupted the market and made some products obsolete).
Below an e-mail from the selling support dpt. which have good will but no power to solve any issue:

  Amazon Seller Support <seller.service05@amazon.com>
        Nov 11 at 10:30 PM

To

        jjrb230@sbcglobal.net

Message body

This is Steve Alexander from FBA seller Support, the representative you just spoke with
STEVE SEEMED TO UNDERSTAND MY CASE REAL WELL

You recently contacted us because you wanted to remove inventory
YES, BECAUSE SELLER PERFORMANCE IS TAKING FOREVER TO MAKE A DECISION AND RESTORE MY SELLING PRIVILEGES

As we discussed I have contacted our technicians about your inventory
THIS IS A STOCK ANSWER (I’VE HEARD IT MANY TIMES)

Once we have an update, we will let you know
DON’T CALL US, WE’LL CALL YOU (HE MENTIONED SOMETHING LIKE 48 HOURS)

Have a nice day
YOU TOO STEVE (HE SEEMED LIKE A KIND GUY TRYING TO DO HIS BEST)
Thank you for selling with Amazon, (STOCK ANSWER OF COURSE)
ACTUALLY I DON’T THINK AMAZON MANAGEMENT IS GRATEFUL TO SELLERS, THEY MUST BELIEVE THEY ARE DOING US SUCH A GREAT FAVOR.

Steve Alexander S.
Amazon.com Seller Support
=======================================
MORE WAYS TO GET HELP:
Visit our Seller Forums for help from other sellers: http://sellercentral.amazon.com/forums
GREAT BUT MY MAIN PROBLEM IS: I CANNOT, REPEAT CANNOT ACCESS MY ACCOUNT.
Browse all Seller Help topics: http://sellercentral.amazon.com/gp/help
SAME AS ABOVE

To contact us again about this issue, please use the Contact Us form in Seller Central using the following link:

THE LINK DOESN’T WORK (HOW DID I KNOW THAT?)
Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
TOTAL ISOLATION FROM MY ACCOUNT AND MY PROPERTY



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